Instead of a boring old static FAQ page, or forcing your clients though a “phone prompt” gauntlet – you can create a business blog to answer questions for your entire client base all at once!

The native organization feaure of blogs that puts the newest post at the top of the page makes it easy to find the most recent questions. And the built in navigation of blog software using categories makes a FAQ business blog more intuitive than a forum for most users. Combine these two features with the right strategy and you’ll have a powerful, convenient, and interactive FAQ resource that not only answers questions for your clients, but also becomes an intuitive online learning resource for your products or services.